Hospital's Rules & Regulations
Types of suites
Exclusive self contained air conditioned private suites with modern amenities.
Admission: Registration and Billing:
Every client who wishes to avail of the various services at Dr Sherekar's Hospital has to get registered. This is a one-time event which gives you a permanent ID number. Registration and billing will take place at the reception desk. The OPD client needs to pay for appointments and all other services prior to availing the same.
For appointments please call on 022-26654444.
Before Admission
Reservations are to be made for all services in advance to ensure the availability of suites. The Birthing Suite needs to be booked well in advance with a minimum of 15 days prior notice.
The reception desk will collect your deposit and take your booking. We accept only cash.
On Admission
Please bring along personal toiletries, slippers/footwear.
Keep some cash for miscellaneous purposes or in case of an emergency. Please safeguard your valuables and mobile phone. The hospital will not be liable for any loss of money or valuables. Please do not bring video cameras or other recording devices into the centre. Only with prior permission cameras will be permitted if you wish to record your birth in the Water Birthing Suite.
We constantly strive to provide you with a suite of your choice but in case there is a delay in obtaining an allotment we regret any inconveniences caused.
After Admission
The suite charge is calculated from 12 noon to 12 noon irrespective of the time of admission. Day care charges will be calculated from 8.00 am to 8.00 pm.
Interim bill statements will be made available to you on a daily basis. We would appreciate it if the amount accrued to your account is settled within 24 hours.
We request that only one relative be in the room with the patient. Visiting hours are between 5.00 p.m. and 7.00 p.m. on weekdays and 11.00 a.m. and 1.00 p.m. and 5.00pm to 7.00 pm on Sunday and public holidays.
Discharge
Discharge of the client will be authorized as per the doctor's / mid-wife's opinion. In case the client/relative wishes to be transferred to another hospital or be sent home against the advice of the doctor/mid-wife, the client/relative would be required to sign a ‘Discharge Against Medical Advice' declaration and the centre will not be held responsible for any change in the client's condition, thereafter. Discharges are processed round the clock in the centre.
Your Summary Report/Discharge Card will be given to you by the staff at the time of discharge.
Refund
Only a surgeon/consultant/mid-wife can authorize cancellation or postponement of a surgery/full term normal delivery/natural birth on medical grounds and authorize a refund. Please contact the reception desk for all issues related to cancellation.
Refunds will be made by cheque within a period of one week after cancellation.
Housekeeping
Consumption of alcohol, cigarettes, chewing gum and tobacco, as well as spitting, is strictly prohibited.
A hygienic environment is essential for your health. Help us maintain our standards.
Keep the toilets clean and dry. Use the dustbins for disposal of any waste.
Housekeeping of clients suites is done twice a day; in case you need any additional assistance please inform the staff and the needful will be done.
We take pride in serving you. Giving tips is prohibited.
Meals:
The hospital kitchen is equipped to serve well-balanced vegetarian meals. Special diets will be served as prescribed by the doctor. All meals are planned and their preparation is supervised by trained and competent dieticians.
No outside food is allowed, either for clients or client's relatives. All relatives meals have to be either pre ordered at the time of admission or one day in advance for the next day's meal service. In case any special food needs to be ordered for the relative there are nearby restaurants whose menu card will be provided.
Breakfast : 7.30 am to 8.30 am
Lunch : 12.30 pm to 1.30 pm
Dinner : 7.30 pm to 8.30 pm
Clothes & Linen:
It is mandatory that clients wear the hospital's clothes. The hospital provides fresh laundered linen to all clients. All clients are provided with bed and bath linen and we encourage the relatives to use the linen which we provide. Please avoid bringing in outside linen, as this may cause infection.
For any additional requirement of linen, you may contact the staff.
Facility Management:
In case of any electrical faults with light switches, A/C, TV, etc., or plumbing items like showers, flushes etc., please inform the nurse on duty for assistance. Please do not attempt to shift or repair any electrical item. The windows are locked. Do not attempt to open them. Use of mobile phones is restricted in patient related areas
Client Feedback:
We welcome client feedback and kindly fill the “Feedback Register” so that we can consider your valued suggestions and serve you better
OPD Facilities:
Consultants/mid-wifes will attend to clients during normal OPD timings. OPD starts at 9.00 am to 9.00 pm, please kindly check the timing of the consultant/mid-wife you wish to meet at the reception desk.
Billing information:
Financial arrangements for your medical care at our hospital must be made prior to or at the time of admission through advance deposit. We will bill services you receive based on our tariffs. An itemized statement of your account will be made available to you on request. You will be given interim bills and are requested to replenish the advance amount periodically. Your bill can be settled with cash, pay orders or Demand drafts.